Maintain a lovely neighbourhood
Together, we keep your estate clean, safe, and a great place to live.
We work with Barnsley Council and other partners to improve your homes and local environment — but it all starts with our local Neighbourhood Teams.
Meet Your Neighbourhood Team
Your local Neighbourhood Team is here to support you.
They're small, friendly teams who help with housing issues, estate upkeep, and community wellbeing.
What They Do:
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Help you with tenancy questions or concerns
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Support during neighbour disputes
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Regularly check estates for issues (like fly-tipping or damage)
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Work with police and council to address anti-social behaviour
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Make sure empty properties are ready to re-let
Look out for team members on your estate – they carry ID badges and are happy to chat.
Local Partnerships:
We work closely with:
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Barnsley Council
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South Yorkshire Police
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Local schools and community groups
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Councillors and social services
Together, we solve problems and improve your estate — faster and better.
Contact Your Neighbourhood Team
Spotted an issue or just want to say hello?
You can:
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Speak to a team member on your estate
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Email your local team (see below)
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Fill in our online form
Email Contacts:
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North East & Dearne: northeastdearneneighbourhood@berneslaihomes.co.uk
We’ll respond within five working days – faster if it's urgent.
Here’s how you can get involved with Neighbourhood Team
1
Service Name
Estate Walkabouts
Join us on regular estate inspections to spot and solve problems — from litter to broken fences.
The walkabout looks at all parts of the estate’s condition, including:
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gardens
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litter and dog fouling
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graffiti and fly tipping
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general maintenance and repairs to properties
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garage sites
2
Your Community, Your Say
Attend local meetings with us, the council, and police to discuss your neighbourhood’s needs.
3
Service Name
TARAs (Tenants & Residents Associations)
Join or start a local group to:
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Speak up for your community
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Apply for funding (like playgrounds or events)
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Build local spirit through newsletters and socials
What You Can Do to Support Your Neighbourhood
We'll work together to keep our estates a place we can all be proud of. We appreciate your help and involvement in keeping your local area clean, tidy, and a nice place to live.
You can:
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Adhere to the conditions of your Tenancy Agreement
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Be a good neighbour
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Report any problems of anti-social behaviour, graffiti, litter, or abandoned cars
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Let us know if a home has been abandoned (remember some of our homes may be unoccupied while major works are being carried out so they can be re-let)
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Join us on our estate walkabouts
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Send us your comments on how we can improve your home or neighbourhood
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Get involved with volunteering and other community activity
Want to know more?
Read our full
Tenancy and Neighbourhood Management Policy
to learn how we manage and support your estate.
General Enquiries
Call 01226 787878 (9am–5pm weekdays, or 24/7 for emergencies).